Refund Policy

Digital Services & No-Refund Clause

  • All services are digital and considered delivered once accessible.
  • In accordance with Directive 2011/83/EU, digital content cannot be refunded once provided.

Subscription Cancellation

  • Customers may cancel subscriptions at any time via the unsubscribe link.
  • Cancellation stops future payments but does not refund past payments.
  • Users retain access until the end of the billing period.

Security Measures

  • User data is protected with industry-standard security practices.
  • Customers should use strong passwords and secure accounts.

Billing Disputes & Chargebacks

  • Incorrect charges should be reported via customer service.
  • Chargebacks may result in account suspension.

Exceptional Refund Circumstances

  • Refunds may be issued in cases of technical errors or accidental billing.
  • Refund requests must be submitted within 7 days of payment.

Have Questions or Need Assistance?

Our support team is available to answer any inquiries about the IQ test, your results, or any other related topics.

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